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| Order
Status |
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Click the "My Account / Order
Status" link at the top right hand side of our site to
check your orders status. |
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How do I change quantities or cancel an item in my order? |
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Orders paid by Credit Card, Debit Card and PayPal cannot
be changed or canceled online. If you wish to make any
changes, please call Customer Service at 1-888-844-0441.
For Mail Orders, you can change these prior to shipment.
Click the "My Account / Order Status"
link at the top right hand side of our site to view orders
you have placed. Then click the "Change quantities / cancel
orders" link to find and edit your order. Please note that
once an order has begun processing or has shipped, the order
is no longer editable. |
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Click the "My Account / Order
Status" link at the top right hand side of our site to
track your order. If your chosen shipping method supports
online tracking, you should be able to track its progress
online. If you have any problems doing so, please email us
at
status@petsnaturalchoyce.com. |
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Click the "My Account / Order
Status" link at the top right hand side of our site
to track your order status. Be sure that all of the
items in your order have shipped already. If your order
displays specific tracking information, we encourage you
to contact the shipper directly for additional tracking
information.
Additionally, we ask that you review the shipping
information which was provided at the time the order was
placed to ensure that the information is accurate. If
you find any discrepancies or erroneous information,
please email us at
status@petsnaturalchoyce.com or contact customer
service at 1-888-844-0441.
Lastly, if your order is being shipped internationally,
we ask for your continued patience as occasionally we
experience individual customs delays which are beyond
our control based the nature of our products, changes in
homeland security and other variances which we can not
always account for. Therefore, if your order never
arrived or is exceptionally tardy to please email us at
status@petsnaturalchoyce.com or contact customer
service at 1-888-844-0441.
If your packages each show a status of "delivered" and
after reviewing the above information you are still
concerned, please contact customer service for
assistance by emailing
status@petsnaturalchoyce.com.
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An item is missing from my shipment. |
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Click the "My Account / Order
Status" link at the top right hand side of our site to
track your order status. Be sure that all of the items in
your order have shipped already. If you order displays your
package tracking numbers, check with the shipper to confirm
that your packages were delivered. We ask that you review
your order information to ensure that all products are in
stock and that none of the items which you are missing are
on backorder. If items are indicated as being on backorder,
we will ship the items as soon as they become available.
However, if there are items which are in stock and show as
"shipped", please email us at
service@petsnaturalchoyce.com or contact customer
service at 1-888-844-0441. |
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My product is missing parts. |
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Click the "My Account / Order
Status" link at the top right hand side of our site to
track your order status. Be sure that all of the items in
your order have shipped already. If you order displays your
Package Tracking Numbers, check with the shipper to confirm
that your packages were delivered. If your packages each
show a status of "delivered", please contact customer
service at service@petsnaturalchoyce.com
for assistance. |
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When will my backorder arrive? |
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Backordered items are those which our suppliers are
unable to predict when they will have more in stock, but as
soon as they do, we will be able to ship the item to you. |
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The statements regarding these
products have not been evaluated by the
Food and Drug Administration. These products
are not intended to diagnose, treat, cure or prevent any disease. The
information on this Web site or in emails is designed for educational
purposes only. It is not intended to be a substitute for informed medical
advice or care. You should not use this information to diagnose or treat any
health problems or illnesses without consulting your pediatrician or family
doctor. Please consult a doctor with any questions or concerns you might
have regarding your or your child’s condition.
All images on this site are property
of Native Remedies LLC and/or the original image
licensors. The content of these images is not meant
to suggest that the person depicted uses or endorses
our products or services. Informational material and
representations have been provided by the
manufacturers of the listed products. Copyright ©
1997-2008 Native Remedies LLC. All rights reserved.
This site is maintained by
The German Shepherd By Design.
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